Here you can configuring forwarding for a user's messages to another address. To enable forwarding, toggle the Forwarding Settings to active. You can edit the following options:
The email address that the user's email will be forwarded to. This must be an email address on your domain. This can be a user or a group.
The action to perform on the user's Gmail copy of forwarded messages.
Archive Gmail’s copy
Keep Gmail’s copy in the Inbox
Mark Gmail’s copy as read
Delete Gmail’s copy
Once you have made changes, click Save.