One of the most common questions we get asked is how to factory reset a Chromebox. We’re here to show you how simple it is! In order to factory reset your Chromebox, you’ll need your most basic computer supplies (computer, keyboard, mouse) and a paperclip. Start with the Chromebox powered on.
- Power off the Chromebox. Once powered off, your computer screen should go black.
- Insert the paper clip into the small hole on the side of the Chromebox. There are two holes, the reset hole and a Kensington Lock Slot. The smaller one is the hole you want to go for.
- Press and hold both the power and reset buttons. Keep the paperclip inserted in the Chromebox and hold the power button until your computer screen turns back on.
- Press Ctrl + D on your keyboard. Once your screen turns back on, press Ctrl + D.
- Put the paper clip back into the reset button once. Your screen will go black for a second after you do this, and then it will turn back on and show a small red X and the words “OS verification is OFF.”
- Press the space-bar, and then press Enter on your keyboard. Your screen should show a green check mark with the words “OS verification is ON.”
From there the system should reboot and clear everything on the box. It’s that easy to factory rest your Chromebox!