Have you ever needed to have a Google Hangout chat with users outside your domain? This happens more than you might think but enabling this setting is quick and easy! In order to allow users outside your domain to join a Google Hangout chat with users in your organization, you must be the system admin for your domain.
1. From the Admin console home page, click on Apps.
2. Click G Suite.
3. Click Google Hangouts.
4. Click Chat Settings.
5. Click External Chat Settings.
6. Click Chat externally.
7. Select the On option that says “Users can send messages outside.”
8. Click Save. Please note, this feature may take up to 24 hours to propagate for all users after enabling.
Now your users can chat with people outside of your domain in Google Hangouts chat.
If you would like to learn more about Google Meet, like how to assign a resource to a device in the Admin console or how to make a call from a Hangout, check out our Knowledge Base.